Privacy Policy

1. Scope

This Privacy Policy explains how Spaiheart Atelier (“we”, “us”) processes personal information when you visit spaiheart.click, purchase courses, or interact with our communications.

2. Data we collect

• Account data: name, email, and password hash.
• Transaction data: purchased courses, amounts, and timestamps.
• Support data: messages you send through forms or email.
• Usage data: device/browser info, pages viewed, and time on page (when analytics cookies are enabled).

3. How we use data

We use personal data to deliver courses, process payments, provide support, improve content, and comply with legal obligations. We do not sell your data.

4. Cookies and tracking

We use essential cookies for security and session continuity. Optional analytics cookies help us understand course performance. You can control preferences via the cookie banner at any time.

5. Sharing

We share data with trusted service providers who process information on our behalf under data protection agreements. We may disclose data when required by law.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us using the details below.

7. Security

We use reasonable technical and organizational measures to protect personal data, including encryption in transit and access controls.

8. Data retention

We retain data for as long as necessary to provide services, comply with obligations, resolve disputes, and enforce agreements.

9. Children

Our courses are intended for adults and older teens. If you believe a child provided us personal data without consent, contact us to remove it.

10. Contact

Email: [email protected] • Tel: +1 (415) 555-0198 • Spaiheart Atelier, Support Desk.